Shipping Policy
Thank you for shopping with us! Please review our shipping policy below to understand how your order will be processed and delivered.
Order Processing Time
-
All orders are processed within 4–5 business days (excluding weekends and holidays).
-
Orders placed after 5:00 PM (EST) will be processed the next business day.
-
You will receive a confirmation email once your order has been shipped, including tracking details.
Shipping Locations
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method |
Estimated Delivery Time |
| Standard Shipping |
9–10 business days |
| Expedited Shipping |
6–7 business days |
| Express Shipping |
2–3 business days |
Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak seasons.
Shipping Carriers
We use trusted carriers such as:
Carrier selection depends on your location and selected shipping method.
Order Tracking
-
Once your order ships, you will receive a tracking number via email.
-
Please allow up to 24 hours for tracking information to update.
Shipping Delays
We are not responsible for shipping delays caused by:
Incorrect Address Disclaimer
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Stolen Packages
-
If your package is marked as delivered but not received, please contact the carrier directly.
-
We are not responsible for lost or stolen packages once marked as delivered by the carrier.
Damaged Packages
If your order arrives damaged:
-
Contact us within 48 hours of delivery
-
Provide photos of the damaged item and packaging
We will assist with a replacement or resolution as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: Ventryainc@gmail.com