Shipping policy

Shipping Policy

Thank you for shopping with us! Please review our shipping policy below to understand how your order will be processed and delivered.

Order Processing Time

  • All orders are processed within 4–5 business days (excluding weekends and holidays).

  • Orders placed after 5:00 PM (EST) will be processed the next business day.

  • You will receive a confirmation email once your order has been shipped, including tracking details.

Shipping Locations

  • We currently ship within the United States only.

  • We do not ship to P.O. Boxes or APO/FPO addresses at this time.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time
Standard Shipping 9–10 business days
Expedited Shipping 6–7 business days
Express Shipping 2–3 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak seasons.

Shipping Carriers

We use trusted carriers such as:

  • USPS

  • UPS

  • FedEx

Carrier selection depends on your location and selected shipping method.

Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • Please allow up to 24 hours for tracking information to update.

Shipping Delays

We are not responsible for shipping delays caused by:

  • Weather conditions

  • Carrier issues

  • Incorrect or incomplete shipping addresses

  • Holidays or peak shopping periods

Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Stolen Packages

  • If your package is marked as delivered but not received, please contact the carrier directly.

  • We are not responsible for lost or stolen packages once marked as delivered by the carrier.

Damaged Packages

If your order arrives damaged:

  1. Contact us within 48 hours of delivery

  2. Provide photos of the damaged item and packaging

We will assist with a replacement or resolution as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: Ventryainc@gmail.com